Testimonials

In an industry full of questionable consultants, ICG has amazing integrity and deep expertise. I have engaged them at two different firms where they quickly proved their knowledge and capability. I found their advice and assistance to be of immense value, they do a fantastic job. They are not resellers or dealers, just straight-shooting telecoms consultants with a wealth of industry experience, knowledge, and contacts to draw upon. They helped us realize significant savings and ensured we were getting appropriate services.
Ben Weinberger

ICG’s team is one of those ethical, smart and discreet service providers who have also mastered the exigencies of the modern business world. I have personally worked with ICG in two different environments where their keen analysis and detailed, insider knowledge of how telecoms and digital circuit service providers work, literally saved over a million bucks in refunds and future cost avoidance! The investments from the organizations to achieve these returns were a mere fraction of their fee. If you’re in need of someone to come help your company drastically lower costs while simultaneously & significantly improving service, ICG is definitely your guy.
Jon Murphy, CISSP, CBCP, NSA-IAM/IEM, ITILv3, CHS-V, MBA

ICG has deep knowledge of phone companies billing tactics or gimmicks and how to best navigate through them, this saved the firm considerable money and avoided costly mistakes. ICG also assisted on several occasions with infrastructure solutions and recommendations that solved operational issues. They proved to be a dynamic resource to our organization. Engaging ICG to assist with our Telecom and IT needs was very beneficial.
Bruce Koenig – CIO

I inherited a telecom billing nightmare at DISD. After months of meetings with our service providers, they were no help to correct or even explain all the charges on all the invoices. Frustrated, we needed a professional. Paul Harlow came in, examined our invoices, analyzed bill records, conducted needs assessments and promptly showed us where we were being double billed, had tariff violations, charged for non-existent items as well as many unused, hidden and unnecessary services. The fee for Paul’s services were a mere fraction to the enormous financial benefit the District received. We are grateful we found an honest, ethical and very professional consultant who not only eliminated the billing mess but assisted in designing and right-sizing our UC solutions.
Gary Shuman, Executive Director of IT Infrastructure, Dallas Independent School District